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Frequently Asked Questions

Where are you located? And what are your hours?
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National Museum of Women in the Arts 
Museum Shop
1250 New York Ave, NW
Washington, DC 20005

Monday–Saturday: 10 a.m.–5 p.m.
Sunday: 12 p.m.–5 p.m.

What payment methods do you accept?
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We accept MasterCard, Visa, and American Express.

What is your local sales tax?
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Within the District of Columbia: 6%.

Where do you ship to?
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At the current moment we are only set up to ship items within the continental US. International shipping is not available at this time.

Additional shipping charges may apply to some orders due to size, weight, or special handling that is required to make sure your order reaches you safely. A customer service representative will contact you prior to processing your order if any additional fees apply.

Addresses must be able to accept FedEx or USPS delivery. Surcharges may apply for oversized or special items. 

What are your shipping rates?
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$9 Standard Flat Fee Shipping applies to orders shipped in the contiguous 48 states. 

What is your return and refund policy?
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Returns are accepted within 30 days of purchase. For health and safety reasons, pierced earrings are not returnable or exchangeable. Refunds are issued in a check form in the total of the original payment for the amount of the returned merchandise (not including shipping or service fees).

How do I find out about selling my products at the NMWA Shop?
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Thank you for thinking of the NMWA Museum Shop for your product. If you have a product for consideration, please contact us at shop@nmwa.org or through our contact us page.

It is our goal to reply to each submission and ask for your patience as we do so. We cannot return any samples submitted and cannot meet with people without a priorily scheduled appointment.

Do you have a shop newsletter?
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Sign up here to receive monthly updates from the Museum Shop.